|
1. Our Right to Change Service We reserves to right to change without notice the Web Hosting service, including, but not limited to, access procedures, hours of operation, menu structures, commands, documentation, vendors and services offered.
2. Our Right to Modify its Acceptable Use Policies We may modify the Acceptable Use Policies upon notice published online. Customer's use of our Web Hosting services after such notice shall constitute Customer's acceptance of the modifications to these policies. 3. Our Package Terms The definition of "unlimited" features is our sole discretion. 30 day money back guarantee does NOT apply to domain registration or setup fees. Customers who desire a refund on a prepaid account will be re-billed at the regular price as opposed to the discount. Only the difference between the prepaid amount and the re-billed regular price will be refunded.
4. Our Billing Policy All packages(Websites/Remote Backup) are automatically renewed on their renewal date after the initial term. The next renewal dates are included in every invoice. All renewed packages will be invoiced on the first of the month unless other prior arrangements have been made or a cancellation request has been received *before* the first of the month. Those that have chosen credit card billing will automatically be charged shortly after invoices are generated on the first of the month unless other arrangements have been made. Domain renewals are processed at least 30 days before the domain expiration date. Requests to cancel a domain registration will need to be submitted before the 1st of the month that is 30 days before the domain expiration date. Once an invoice is generated and paid, a domain renewal cannot be cancelled or refund issued. If you have any further questions about our billing policy, please submit a support ticket. Invoices are due 14 days from when they are generated. Accounts that have any invoices that are more than 14 days overdue will be suspended unless prior arrangements have been made. Accounts that are more than 2 months overdue will be subject to termination and all data will be removed from our servers. Accounts that are terminated due to Acceptable Use Policy violation are not eligible for any refunds. * If domain remains expired for 30 days it will be placed in REDEMPTION STATUS. If placed in this status, the cost to retrieve a domain will be $275.00 and $30.00 for the annual renewal. REDEMPTION STATUS domains are deleted from the registry on approximately the 75th day from expiration date.
|
